Once you’ve submitted your refund request, your access to the course will be temporarily locked while we review your request. We’ll let you know within 3 working days if your refund is approved. If it is, you’ll be unenrolled from the course, and any progress you’ve made will be deleted. Don’t worry, though—you’ll be notified as soon as your refund is processed, which usually takes 7-10 working days. If you don’t see it after 14 days, just reach out to us!

We understand that things don’t always go as planned, but once you’ve started the course (like watching videos, taking quizzes, or downloading materials), a refund may not be possible. However, if you haven’t done any of those things and it’s within 48 hours of purchase, you’re still eligible for a refund. Just make sure to contact us as soon as possible!

While using the Haate Khori website, you will be able to log into 2 devices simultaneously.

Of course! We have a 3-hour weekly online consultation slot for all our courses, which is conducted by the course mentor themselves.